隐私政策发布时间:2021-11-15
隐私政策生效时间:2021-11-15
隐私政策更新时间:2022-09-08
提示条款:
    您的信任对我们非常重要,我们深知个人信息对您的重要性,我们将按法律法规要求,采取相应安全保护措施,尽力保护您的个人信息安全可控。鉴此,上海皇家网络科技有限公司(或以下简称“我们”)制定本《朗文家(Longman English Plus)隐私权政策》(下以下简称“本政策 /本隐私权政策”)并提醒您:
    “朗文家(Longman English Plus)”为上海皇家网络科技有限公司设计开发,并由上海皇家网络科技有限公司提供相应的服务。
    本政策适用于朗文家(Longman English Plus)产品或服务(以下简称“本服务”),本政策不适用于其他第三方向您提供的服务,朗文家(Longman English Plus)上的其他卖家依托平台向您提供服务时,您向卖家提供的个人信息不适用本政策。
    本政策与您使用我们的服务关系紧密,我们建议您仔细阅读并理解本政策全部内容,做出您认为适当的选择。我们努力用通俗易懂、简明扼要的文字表达,并对本政策中与您的权益存在重大关系的条款,采用粗体字进行标注以提示您注意。
    为了遵守国家法律法规及监管规定,也为了向您提供服务及提升服务质量,我们需要收集、存储、使用及对外提供您的信息。您同意我们按照本政策约定处理您的信息,以便您享受优质、便捷、个性化的服务,同时更好地保护您的账户安全。
一、我们如何收集和使用您的个人信息
    个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。个人敏感信息是指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇的个人信息。其中,字体加粗部分为涉及的个人敏感信息。在使用本服务的过程中,我们会主动收集一些设备信息,这些信息包括:设备IMEI、设备型号、操作系统版本、设备UA、设备连接信息(IP地址、运营商、设备时间)。
    请您注意,单独的设备信息、浏览器类型或仅搜索关键词信息无法识别您的身份,不属于您的个人信息,我们有权以任何的目的对其进行使用;只有当您的设备信息、浏览器类型或搜索关键词信息与您的其他信息相互结合使用并可以识别您的身份时,在结合使用期间,我们会将您的设备信息、浏览器类型或搜索关键词信息作为您的个人信息,按照本隐私政策对其进行处理与保护。
    我们仅会出于以下目的,收集和使用您的个人信息,并且仅限于为您提供“朗文家(Longman English Plus)”以及其中搭载的相关产品及服务的目的使用您的个人信息:
1. 用户注册:用户在注册账号是时,需要填写手机号进行注册,手机号作为用户账号的唯一识别ID(每个手机号仅能注册一个朗文家(Longman English Plus)账号),在用户允许的条件下发送验证码短信信息。
2. 账户注销:如果您决定停止使用朗文家(Longman English Plus),则您可以对您的账户进行注销,账户注销可以在“朗文家(Longman English Plus)-我-设置-永久删除账号”进行注销。您注销账号后,我们会立即将该账号删除,已注销后此账号内的数据无法恢复,包括但不限于账户内的数字化书本资源等;账号信息内容也将全部清除,包括但不限于该子账号发布的学习记录、购买记录等。注销操作不能撤销,且注销后无法恢复,请您务必谨慎申请。
3. 个性资料:用户您在使用的过程中,为便于我们向您提供服务,您需要填写并提交一些个人资料,这些信息包括:用户昵称、头像、性别。如您已经提交个人资料,您可以在App-我-点击个人头像-进行修改照片。
4. 个性化推荐:当前朗文家(Longman English Plus)支持上新书本的推荐和基于用户做定向推荐。
5. 交付产品或服务功能:用户在朗文家(Longman English Plus)购买需要的产品,您需要提供姓名、通信地址、联系方式,如果您拒绝提供这些信息,我们将无法向为您邮件寄您购买的实体书。你可前往个人中心:我-我的收货地址 ,进行修改或删除以上信息。
6. 客服与售后:用户在联系客服时,我们可能会保存您的聊天记录或留下您的联系方式,以便在回访时帮助您解决问题,我们的客服会使用您的账号信息与您核验身份。
7. 具体特定功能 用户在使用本服务中的特定功能时,需要特定权限才能正常使用,除法律规定情形外,在获取这些权限时,我们都将事先询问征求您的同意。这些权限申请包括朗文家(Longman English Plus)及集成的第三方SDK:
a. 在您首次打开朗文家(Longman English Plus)时,我们将在您授权后读取您的设备信息,用以保障朗文家(Longman English Plus)App应用服务的正常使用,更准确定位和解决在使用过程中遇到的问题、改进及优化朗文家(Longman English Plus)App的服务体验及保障您的账户安全。如您拒绝授权该权限,可能会危害您的账户安全,包括(账号数据,支付、服务推送,账户权益的唯一性),具体可参考本政策第二大项。
b. 在您首次使用朗文家(Longman English Plus)、下载点读课本、缓存视频到本地、语音测评、保存图片时,我们将申请您的存储权限,以用于保存图片、点读课本、音频录音,完成练习等文件日志信息到手机。
c. 在您扫码解锁书本或进行英语视频配音时,我们将申请获取您的摄像头/相册权限,如果您拒绝授授权该权限,您将无法通过相机或相册使用相关的解锁,配音等功能。
d. 在您首次使用语音评测、绘本配音,视频配音,卡拉OK等功能时,我们将申请获取您的录音/麦克风权限,如果您拒绝授权该权限,您将无法正常使用这些功能。
e. 在您使用朗文家(Longman English Plus)时,会收到APP的个性化推送,如果您不想接收此类推送,可通过【我】-【右上角齿轮按钮】-【个性化广告】进行关闭。
f. 在您使用朗文家(Longman English Plus)的邀请好友功能时,我们将申请获取粘贴板信息,以用于用户来源分析和应用内的活动推广,如果您拒绝授权改权限,您将无法正常使用这部分功能。
二、我们如何共享、转让、公开披露您的个人信息
    (一)委托处理(如有)
    委托进行推广的合作伙伴。有时我们会代表其他企业向使用我们产品与/或服务的用户群提供促销推广的服务。我们可能会使用您的个人信息以及您的非个人信息集合形成的间接用户画像与委托我们进行推广的合作伙伴(“委托方”)共享,但我们仅会向这些委托方提供推广的覆盖面和有效性的信息,而不会提供您的个人身份信息,或者我们将这些信息进行汇总,以便它不会识别您个人。包括我们可以告知该委托方有多少人看了他们的推广信息或在看到这些信息后购买了委托方的商品,或者向他们提供不能识别个人身份的统计信息,帮助他们了解其受众或顾客。对我们委托处理个人信息的公司、组织和个人,我们会与其签署严格的保密协定,要求他们按照我们的要求、本隐私政策以及其他任何相关的保密和安全措施来处理个人信息。
    (二)共享
    我们会严格遵守法律法规及与用户的约定,除非获得您的明确同意,我们不会与本公司以外的任何公司、组织或个人分享您的个人信息,但经过处理无法识别特定个人且不能复原的除外。目前,我们在以下情形中,向您征求您对共享个人信息的授权同意,如您需要撤回授权,你可以到手机系统设置中关闭对应授权(不同手机系统可能略有差异):
1. 朗文家(Longman English Plus)App集成了深圳市和讯华谷信息技术有限公司的;极光推送SDK,用于App内的消息推送。极光推送SDK获取;Phone State权限,收集您的;设备信息,用于识别唯一用户,保证消息推送的精准送达;网络信息与位置信息,优化SDK与服务器的网络连接要求,保证推送服务的稳定性和连续性,实现区域推送的功能。App功能事件相关信息,获取您设备已安装App信息,保证应用内相关服务功能正常使用。具体详见《极光隐私政策
2. 朗文家(Longman English Plus)App集成了深圳市腾讯计算机系统有限公司的BuglySDK,BuglySDK获取Phone_State权限,用于收集您的Crash信息及线程堆栈、ROM/RAM/SD容量、网络状态、App信息、包名、设备信息, SIM序列号, Android_ID,设备IMEI,会收集IMSI,方便朗文家(Longman English Plus)更好的地定位和解决崩溃或ANR问题以及精准推送相关信息,具体详见《腾讯Bugly用户协议》。
3. 朗文家(Longman English Plus)App集成了深圳市腾讯计算机系统有限公司的腾讯浏览服务SDK,用于App内视频的播放。腾讯浏览服务SDK获取Phone State权限,收集您的设备信息,存储权限,用于保证视频的正常播放,以及相关服务的准确性,有效性,具体详见《腾讯浏览服务SDK隐私保护申明》。
4. 朗文家(Longman English Plus)App集成了深圳市腾讯计算机系统有限公司微信开放平台SDK,微信开发平台SDK获取Phone_State权限,收集您的设备标识信息IMEI,会获取IMSI,可能获取您的Mac地址,用于支持微信授权微信登录、将您感兴趣的内容分享至微信好友或微信朋友圈、微信支付,如果禁用手机状态权限,则会对您的账户微信支付安全造成影响,具体详见《微信开放平台开发者服务协议》、《腾讯服务协议》。
5.  朗文家(Longman English Plus)App集成了支付宝(中国)网络技术有限公司的支付宝SDK,支付宝SDK获取Phone_State权限,收集您的设备标识信息IMEI、可能会获取IMSI(如禁止可能对您的账户支付宝支付安全造成影响)、网络状态(用于优化您的支付网络环境)、读取写入外部储存(用于处理和缓存您的支付订单及支付状态),具体请见 《 支付宝隐私权政策》。
6. 朗文家(Longman English Plus)App集成了腾讯云的智聆口语评测SDK,智聆口语评测SDK为朗文家(Longman English Plus)提供语音评测功能,应用于朗文家(Longman English Plus)的口语评测、绘本配音功能,智聆口语评测SDK获取Phone_State权限,收集您的设备标识信息IMEI、可能会获取IMSI,获取您的存储卡读写权限、录音权限,如果禁止该权限,朗文家(Longman English Plus)内的评测功能将不能正常使用,详见《腾讯云隐私保护申明》。
7. 朗文家(Longman English Plus)App集成了联款通有限公司AsiaPaySDK,AsiaPaySDK获取Phone_State权限,收集您的设备标识信息IMEI、可能会获取定位(如禁止可能会对您的账户支付安全造成影响),IMSI(如禁止可能对您的账户支付安全造成影响)、网络状态(用于优化您的支付网络环境)、读取写入外部储存(用于处理和缓存您的支付订单及支付状态),具体请见 《AsiaPay隐私政策》。
8. 朗文家(Longman English Plus)App集成了深圳乐播科技有限公司的乐播投屏SDK,乐播投屏SDK获取Phone State权限,收集您的设备标识信息IMEI,可能会获取软件信息,IP地址,用于投屏功能正常连接使用。具体请见《乐播投屏隐私政策
9. 朗文家(Longman English Plus)App集成了电信终端产业协会(移动安全联盟)的oaidSDK,用于统计APP各页面浏览量,根据统计结果对APP进行优化配置。OaidSDK获取Phone State权限,收集您的设备标识信息网络状态,具体详见《权利申明
    (三)转让
    我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
1. 事先获得您明确的同意或授权;
2. 根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况进行提供;
3. 符合与您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定所提供;
4. 在涉及合并、收购、资产转让或类似的交易时,如涉及到个人信息转让,我们会要求新的持有您个人信息的公司、组织继续受本隐私政策的约束,否则,我们将要求该公司、组织重新向您征求授权同意。
    (四)公开披露
    我们仅会在以下情况下,且采取符合业界标准的安全防护措施的前提下,才会公开披露您的个人信息:
1. 根据您的需求,在您明确同意的披露方式下披露您所指定的个人信息;
2. 根据法律、法规的要求、强制性的行政执法或司法要求所必须提供您个人信息的情况下,我们可能会依据所要求的个人信息类型和披露方式公开披露您的个人信息。在符合法律法规的前提下,当我们收到上述披露信息的请求时,我们会要求必须出具与之相应的法律文件,如传票或调查函。我们坚信,对于要求我们提供的信息,应该在法律允许的范围内尽可能保持透明。我们对所有的请求都进行了慎重的审查,以确保其具备合法依据,且仅限于执法部门因特定调查目的且有合法权利获取的数据。在法律法规许可的前提下,我们披露的文件均在加密密钥的保护之下。
三、我们如何保护您的个人信息
1. 我们非常重视您的个人信息安全。我们成立了专门的安全团队,努力采取各种合理的物理、电子和管理方面等一切合理可行的安全措施来保护您的个人信息,并尽最大合理努力使您的个人信息不会被泄漏、毁损或者丢失,包括但不限于SSL、信息加密存储、数据中心的访问控制。 我们以最小授权为原则,仅允许有必要知晓您的信息的员工或外包人员访问您的个人信息, 我们对可能接触到您个人信息的员工或外包人员也采取了严格管理,包括但不限于采取信息访问权限控制、与接触个人信息的人员签署保密协议、监控该等人员的操作情况等措施。
2. 朗文家(Longman English Plus)App已通过信息系统安全等级保护2级备案
3. 尽管有上述第1款的约定,但是请您理解并明白,由于存在各种各样无法预知或现有技术无法防御的恶意手段,即便我们已经尽力采取必要的保护措施,您的信息仍有可能被泄露、毁损或灭失。如您发现您的账号、密码因任何原因已经或者将要泄露时,您应当立即跟与我们联系,以便我们可以及时采取应对措施防止或减少您的相关损失。
4. 如果我们发生企业合并、分立等情形的,则您的信息将由届时存续的企业主体继续履行保护义务,并由我们以公告、短信或其他书面方式通知您;如果我们的产品、服务停止运营的,则我们将及时停止继续收集您的信息,并以公告、短信等方式通知您,届时我们将对您的信息进行及时删除处理。
5. 若不幸发生个人信息安全事件,我们会启动应急预案,阻止安全事件扩大,并及时告知用户或监护人。安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、用户可自主防范或降低风险的建议、对用户或监护人的补救措施等。事件相关情况我们将以邮件、信函、电话、推送通知等方式告知用户或监护人,难以逐一告知用户个人信息主体时,我们会采取合理、有效的方式发布公告。同时,我们还将按照监管部门要求,上报个人信息安全事件的处置情况。
四、您个人信息的保存
1. 您的个人信息数据将存储在中华人民共和国境内,不存在出境行为
2. 在您使用我们的产品与/或服务期间,您的个人信息将在为了实现本政策所述目的之期限内保存,同时将结合法律有强制的留存要求期限的规定确定,如《中华人民共和国电子商务法》要求商品和服务信息、交易信息保存时间自交易完成之日起不少于三年。在超出保存期间后,我们会根据适用法律的要求删除您的个人信息,或进行匿名化处理。
3. 如果我们终止服务或运营,我们会至少提前三十日向您通知,并在终止服务或运营后对您的个人信息进行删除或匿名化处理。
五、未成年人的个人信息保护
    我们的产品、网站和服务主要面向未成人。但如果没有父母或监护人的同意,儿童不应创建自己的用户账户。
    对于经父母同意而收集儿童个人信息的情况,我们只会在受到法律允许、父母或监护人明确同意或者保护儿童所必要的情况下使用或公开披露此信息。
    尽管当地法律和习俗对儿童的定义不同,但我们将不满 14周岁的任何人均视为儿童。
    如果我们发现自己在未事先获得可证实的父母同意的情况下收集了儿童的个人信息,则会设法尽快删除相关数据。
    对于可能涉及的不满14周岁的儿童个人信息,我们进一步采取以下措施予以保障:
1. 对于收集到的儿童的个人信息,我们除遵守本隐私政策关于用户个人信息保护的约定外,还会切实按照《儿童个人信息网络保护规定》的要求,遵循正当必要、知情同意、目的明确、安全保障、依法利用的原则。
2. 我们严格遵循《网络安全法》、《中华人民共和国未成年人保护法》、《儿童个人信息网络保护规定》等法律法规的要求进行存储、使用、披露收集到的儿童个人信息,且不会超过实现收集、使用目的所必须的期限,到期后我们会对儿童个人信息进行删除或匿名化处理。
3. 当您作为监护人为被监护的儿童选择我们的相关服务时,我们可能需要向您收集被监护儿童的个人信息,用于向您履行相关服务之必要。在具体的服务中需要向您收集儿童个人信息的,我们会事先取得您的授权同意,并告知您收集的目的和用途。如果您不提供前述信息,您将无法享受我们提供的相关服务。此外,您在选择还是年级、学校等功能时,可能会主动向我们提供儿童的个人信息,请您明确知悉并谨慎选择。您作为监护人应当正确履行监护职责,保护儿童个人信息安全。若儿童本人需要注册或使用我们的产品或服务,您应当正确引导并予以监护。
4. 儿童或者监护人有权访问、更正、删除儿童个人信息。如您对儿童个人信息相关事宜有任何意见、建议和诉求,请联系我们。我们会随时为您提供服务。
六、您的个人信息权利
当您使用朗文家(Longman English Plus )App时,您可以通过本隐私政策中的“联系我们”所载的方式来行使您的如下个人信息权利:
1. 查询和复制权。您有权查询您在使用App过程中我们收集和产生的个人信息以及中国法律要求我们提供的信息,并有权复制您的个人信息。
2. 更正和补充权。如您发现您提供的信息不准确或不全面,您可以随时选择更正或补充您的个人信息。
3. 删除权。当您选择不再使用我们的产品和服务时,您可以选择删除您的个人信息,但您应理解删除信息后,您可能会无法使用我们特定的产品或服务。
4. 注销权。账户注销可以在“朗文家(Longman English Plus)-我-设置-永久删除账号”进行注销。您注销账号后,我们会立即将该账号删除,已注销后此账号内的数据无法恢复,包括但不限于账户内的数字化书本资源等;账号信息内容也将全部清除,包括但不限于该子账号发布的学习记录、购买记录等。
5. 限制处理或拒绝处理。您可以要求我们停止处理您的个人信息,或限制我们在特定情形下处理您的个人信息,但是您应理解,在您行使此权利时,我们可能无法为您提供特定的产品或服务。
6. 解释说明权。如您对本隐私政策内的内容无法理解,您有权要求我们对如何处理您的个人信息进行解释说明。
7. 撤回同意权。如您点击同意我们收集您的信息时,您可以随时撤回您的同意,但撤回同意可能会导致您的特定产品或服务受到影响无法使用,同时撤回同意可能会导致您的特定信息被删除。
8. 退订营销。您有权随时通过邮件内的取消订阅,或联系我们,来退订我们发送给您的营销推广材料。
七、修订和更新
1. 为给您提供更好的服务以及随着朗文家(Longman English Plus)业务的发展,本隐私政策也会随之更新。但未经您明确同意,我们不会削减您依据本隐私政策所应享有的权利。我们会通过在朗文家(Longman English Plus)网站、朗文家(Longman English Plus)移动端上发出更新版本并在生效前通过网站公告或以其他适当方式提醒您相关内容的更新,也请您访问朗文家(Longman English Plus)以便及时了解最新的隐私政策。
2. 对于重大变更,我们还会提供更为显著的通知(我们会通过包括但不限于邮件、短信或在浏览页面做特别提示等方式,说明隐私政策的具体变更内容)。 本隐私政策所指的重大变更包括但不限于:
1. 我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等;
2. 我们在所有权结构、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等;
3. 个人信息共享、转让或公开披露的主要对象发生变化;
4. 您参与个人信息处理方面的权利及其行使方式发生重大变化;
5. 我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时;
6. 个人信息安全影响评估报告表明存在高风险时。
八、联系我们
1. 如您在使用过程中有任何疑问,可通过朗文家(Longman English Plus)App内个人中心:我-我要反馈中的进行意见反馈,我们会在收到留言后主动帮助您解决问题。您也可以咨询客服通过电话咨询或微信客服进行咨询。
2. 如您对本协议有任何的疑问、建议或投诉,也通过以下方式联系我们
地址:上海市浦东新区金高路2216弄35号1幢515-517室
联系电话:400-108-5883
Copyright © 2014-2030
皇家网络 版权所有
preface:
    Thank you for your trust in us. Your trust is very important to us. We are fully aware of the importance of personal information. We will take corresponding security measures in accordance with the requirements of laws and regulations to fully protect the personal information of all users. Based on this, 朗文家(Longman English Plus) (hereinafter referred to as "we") formulates the privacy policy of 朗文家(Longman English Plus) (hereinafter referred to as "this policy") and reminds all users:
    This policy is applicable to the products or services of 朗文家(Longman English Plus). This policy is not applicable to the services provided to you by other third parties. When other sellers on 朗文家(Longman English Plus) rely on the platform to provide services to you, the personal information you provide to the seller is not applicable to this policy.
    This policy is closely related to your use of our products or services. We suggest that you carefully read and understand all the contents of this policy and make the appropriate choices you think appropriate. We will express it in concise and concise words, and mark the terms in this policy that have a significant relationship with your rights and interests, and mark them in bold font. Please note.
    In order to comply with national laws, regulations and regulations, and to provide you with products or services and improve the quality of service, we need to collect, store, use and provide your information to the outside world. You agree that we will handle your information in accordance with the provisions of this policy so that you can obtain high-quality and convenient services and better protect your personal information security.
What information will we collect from you
1. In the process of registering your account or using this service, you may need to fill in or submit some necessary information, such as personal mobile phone number and other laws and regulations, and the identity information required to be filled in by regulatory documents. If the information submitted by the user is incomplete or does not comply with the legal provisions, the user may not be able to use our product, service or in the process of using this product There are restrictions on the use of computers.
2, mobile phone name refers to personal information or personal privacy information, such as user's real name, ID number, personal photo, mobile phone number, mobile device identification code, IP address, user information record. Non personal privacy information refers to the basic record information, other ordinary information outside the scope of personal privacy information, and the above privacy information that the user agrees to disclose, which are clearly and objectively reflected in the server of Shanghai royal network technology, such as the user's operation status and usage habits of the product and service.
3. When you register and log in to 朗文家(Longman English Plus), you can create an account through your mobile phone number, and you can improve the relevant network identification information (avatar, nickname, password). The mobile phone information is to help you complete and perfect the registration. You can also choose to fill in gender, birthday language and so on according to your own needs to improve your information.
4. When you use the voice evaluation, interactive practice and other functions in our app, we will ask you to authorize the camera, photo and microphone. If you refuse the authorization, you will not be able to use this function, but it will not affect your normal use of other functions of 朗文家(Longman English Plus).
5. In order to give users a better use experience, we will collect equipment related information by obtaining IMEI number.
6. In order to give users a better use experience, when users use some functions of our app, such as opening relevant documents in "class file", we will obtain the user's software installation list to achieve the best use effect.
7. When you use the invite friends function of Longman English plus, we will apply to obtain the information of the pasteboard for user source analysis and in app activity promotion. If you refuse to authorize and change your permission, you will not be able to use this part of the function normally.
A.When you use Longman English plus, you will receive personalized push from app. If you don't want to receive such push, you can close it through [i] - [gear button in the upper right corner] - [personalized advertising].
How we will use the scope of your information
1. We or our third-party partners may use user information through cookies, UA, geographic location, mobile phone and Internet, and store the information as log information. We use our own cookies, UA and geographic location to provide users with more personalized user experience and services, and use them for the following purposes:
2. Analyze users' use of our products and services. For example, we can use cookies, UA and geographical location to understand what activities users use our products and services for, and what parts of our products and services are welcomed by users.
3. Our products and services may have cookies, UA and geographical location placed by third-party SDK or other partners. This information may collect user related non personally identifiable information to analyze how users use the service. The collection and use of such information by the third party's cookies, UA and geographical location are not subject to this privacy policy, but are subject to the privacy policy of the relevant users. We do not assume responsibility for the cookies, UA and geographical location of the third party.
4. Users can set and reject or manage cookies, UA and geographic location information through terminal devices. Once users choose to stop using, they may not be able to enjoy the best service experience of our products and services, and some functions may not work normally.
5、App function event related information, get the installed app information of your device, and ensure the normal use of relevant service functions in the app.
6、Relevant third party policy information is as follows:
    A、JG Privacy Policy
    B、JG Developer service agreement
    C、Tencent browsing service
    D、Tencent bugly
    E、Tencent social guangdiantong
    F、Alipay
    G、Tencent privacy policy
    H、Webcast projection
    H、Webcast projection
How do we use your information
We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information for the following purposes. If we use the user information beyond the following purposes, we will explain it again and obtain the user's consent.
1. Provide services to users to meet their personalized needs.
2. Product development and service optimization. For example, when our system fails, we will record and analyze the information generated when the system fails to optimize our services.
3. Security. For example, we will use user information for authentication, security, anti fraud monitoring, archive backup, customer security services and other purposes.
4. Recommend services and information that users may be interested in.
5. Management software. For example, software certification, software upgrade, etc.
6. Respecting the privacy of users' personal privacy information is the consistent system of Shanghai royal network technology. Shanghai royal network technology will take technical measures and other necessary measures to ensure the security of users' personal privacy information and prevent the disclosure, damage or loss of users' personal privacy information collected in this service in case of the above situation or the existence of Shanghai royal network technology When the above situation is possible, remedial measures will be taken in time.
7. Shanghai royal network technology will not disclose the user's personal privacy information to any third party without the user's consent. Except for the following specific circumstances:
    A. Shanghai royal network technology provides users' personal privacy information in accordance with laws and regulations or instructions of competent authorities;
    B. In order to improve products and services, the personal privacy information collected by us is limited to the use of Shanghai royal network technology. All information will not be provided to any third party including the partners of Shanghai royal network technology.
    C. Any leakage of personal information caused by the user informing others of the user password or sharing the registered account and password with others, or other leakage of personal privacy information not caused by Shanghai royal network technology.
    D. Users disclose their personal privacy information to a third party on their own;
     E. Any hacker attack, computer virus intrusion and other force majeure events lead to the disclosure of user's personal privacy information.
8. The user agrees that Shanghai royal network technology can use the user's personal privacy information in the following matters:
    A. Shanghai royal network technology sends important notices to users in time, such as software updates and changes in the terms of this agreement;
    B. Shanghai royal network technology conducts internal audit, data analysis and research to improve our products, services and communication with users;
     C. Shanghai royal network technology's partners conduct data analysis and research to improve their products, services and communication with users;
     D. According to the agreement, Shanghai royal network technology management, review of user information and processing measures;
     E. Other matters stipulated by applicable laws and regulations;
9. In addition to the above matters, Shanghai royal network technology will not use the user's personal privacy information for any other purposes without the user's prior consent.
10. The user's geographic location information is personal privacy information. The successful registration of the "朗文家(Longman English Plus)" account by the user is regarded as the confirmation of the authorization of Shanghai royal network technology to extract and use the user's geographic location information.
11. In order to improve the technology and service of Shanghai royal network technology and provide users with better service quality, Shanghai royal network may collect and use the user's non personal privacy information by itself or provide it to a third party.
Content specification
1. The content described in this chapter refers to any content produced, uploaded, copied, released and disseminated by users in the process of using the product and services, including but not limited to account information, user instructions and other registration information and authentication information, or text, voice, picture, video, graphic and other sending, reply or automatic reply messages and related link pages, as well as other accounts or services The content of this product and service.
2. Users are not allowed to use the "朗文家(Longman English Plus)" account or this product or service to make, upload, copy, publish or disseminate the following contents prohibited by laws, regulations and policies:
     A. Opposing the basic principles established by the constitution;
     B. Endangering national security, divulging state secrets, subverting state power and undermining national unity;
     C. Damaging the honor and interests of the state;
     D. Inciting ethnic hatred, ethnic discrimination and undermining ethnic unity;
     E. Sabotaging the state's religious policies and propagating heresy and feudal superstition;
     F. Spreading rumors, disrupting social order or undermining social stability;
     G. Those who are obscene, pornographic, gambling, violent, homicide, terrorist or abetting a crime;
     H. Insulting or slandering others and infringing upon their legitimate rights and interests;
     I. It contains other information prohibited by laws and administrative regulations.
3. Users shall not use the "朗文家(Longman English Plus)" account or this product or service to produce, upload, copy, publish or disseminate the following contents that interfere with the normal operation of "朗文家(Longman English Plus)" and infringe upon the legitimate rights and interests of other users or third parties:
     A. Containing any sexual or sexual suggestion; suggestive;
     B. Containing abusive, threatening or threatening contents;
     C. Contains harassment, spam, malicious information, deception information;
     D. Involving other people's privacy, personal information or data;
     E. Infringing upon the legitimate rights and interests of others, such as reputation right, portrait right, intellectual property right, business secret, etc;
     F. It contains other information that interferes with the normal operation of the product and service and infringes upon the legitimate rights and interests of other users or third parties.
    
Rules of use
1. Any content transmitted or released by users in or through the products or services does not reflect or represent, nor shall it be deemed to reflect or represent the views, positions or policies of Shanghai royal network technology. Shanghai royal network technology shall not bear any responsibility.
2. Users shall not use "朗文家(Longman English Plus)" account or the product and service to perform the following behaviors:
    A. Submitting or releasing false information, or misappropriating the head image or information of others, pretending to use the name of others;
    B. Forcing or inducing other users to pay attention to, click on the link page or share information;
     C. To make up facts, conceal the truth, dance, deceive others;
     D. Establishing false accounts in batches by technical means;
     E. Engaging in any illegal and criminal activities by using "朗文家(Longman English Plus)" account or the products and services;
     F. To produce, publish, or operate or disseminate methods or tools related to the above actions, whether or not they are for commercial purposes;
     G. Other acts violating laws and regulations, infringing the legitimate rights and interests of other users, interfering with the normal operation of "朗文家(Longman English Plus)" or the unauthorized authorization of Shanghai royal network technology.
3. The user shall be fully responsible for the authenticity, legality, harmlessness, accuracy and validity of the information transmitted by using "朗文家(Longman English Plus)" account or the product and service. Any legal liability related to the information transmitted by the user shall be borne by the user itself and not related to the Shanghai royal network technology. If the damage is caused to the Shanghai royal network technology or a third party, the user shall compensate according to law.
Account management
1. The ownership of the "朗文家(Longman English Plus)" account belongs to Shanghai royal network technology. After the user completes the registration, he obtains the right to use the "朗文家(Longman English Plus)" account. The right to use the "朗文家(Longman English Plus)" account only belongs to the initial applicant, and it is forbidden to donate, borrow, rent, transfer or sell it. Due to business needs, Shanghai royal network technology has the right to recover users' "朗文家(Longman English Plus)" accounts.
2. The user has the responsibility to keep the security of the registered account information and account password. If the user does not keep the account properly, he may suffer from number theft or password theft, and the responsibility is borne by the user himself. Users need to bear the legal responsibility for the behavior under the registered account and password. The user agrees that the account or password of other users shall not be applicable under any circumstances. If the user suspects that someone else is using his account or password, the user agrees to notify Shanghai royal network immediately.
3. The user shall abide by any terms of this Agreement and use the products and services correctly and appropriately. If the user violates any terms of this agreement, Shanghai royal network technology shall have the right to interrupt or terminate the service provided to the defaulting user's "朗文家(Longman English Plus)" account according to the agreement after notifying the user. Meanwhile, Shanghai royal network reserves the right to withdraw the "朗文家(Longman English Plus)" account and user name at any time.
4. If the user does not want to continue to use "朗文家(Longman English Plus)", he can apply to cancel the account. If the user does not log in one year after registering the "fingeabc" account, after notifying the user, Shanghai royal network technology can withdraw the account, which will cause a waste of resources, and the adverse consequences will be borne by the user.
5.If the user does not want to continue to use '朗文家(Longman English Plus)', he can apply for account cancellation. The user can cancel the account by clicking the setting button icon in the upper right corner of the "my" management interface on the home page of "朗文家(Longman English Plus)" software. After the account is cancelled, all relevant information of the user will be deleted, and our company will not retain any data information.
Data management
1. Shanghai royal network technology is not responsible for the deletion or storage failure of relevant data in this product or service.
2. Shanghai royal network technology can decide the longest storage period of users' data in the product and service according to the actual situation, and allocate the maximum storage space for the data on the server. Users can back up the relevant data of the product and service according to their own needs.
3. If the user stops using or terminates using the product or service, Shanghai royal network technology can permanently delete the user's data from the server. After the termination of this product and service, Shanghai royal network technology has no obligation to return any data to the user.
Risk taking
1. The user understands and agrees that "朗文家(Longman English Plus)" only provides users with a platform for information sharing, transmission and acquisition. The user must be responsible for all behaviors under his registered account, including any content transmitted by the user and any consequences arising therefrom. Users shall make their own judgment on the contents of "朗文家(Longman English Plus)" and the products and services, and bear all the risks arising from the use of the contents, including the risks arising from the reliance on the correctness, integrity or practicability of the contents. Shanghai royal network technology cannot and will not be liable for any loss or damage caused by user behavior.
2. If you find that anyone violates this agreement or uses this product or service in other improper ways, please report or complain to Shanghai royal network technology immediately, and Shanghai royal network technology will handle it in accordance with this agreement.
3. The user understands and agrees that due to the needs of business development, Shanghai royal network technology reserves the right to unilaterally change, suspend, terminate or cancel all or part of the service content of the product and service, and the user shall bear this risk.
Intellectual property
1. Except that the intellectual property rights of the contents involved in this product and service are enjoyed by the partners of Shanghai royal network technology, the intellectual property rights of the contents (including but not limited to words, pictures, audio, video, charts, etc.) provided by Shanghai royal network technology in this product and service are owned by Shanghai royal network technology, but the users shall publish their own opinions before using this product and service Except that the content of the contract has legally acquired intellectual property rights.
2. Unless otherwise stated, the copyright, patent right and other intellectual property rights of the software on which Shanghai royal network technology provides the products and services belong to Shanghai royal network technology.
3. The copyright or trademark rights of the graphics, characters or their components involved in the products and services of Shanghai royal network technology, as well as other marks of Shanghai royal network technology and the names of products and services (hereinafter referred to as "marks") belong to Shanghai royal network technology. Without the prior written consent of Shanghai royal network technology, users shall not display, use or otherwise deal with Shanghai royal network technology logo in any way, nor shall they show others that users have the right to display, use or otherwise deal with Shanghai royal network technology logo.
4. The above and any other intellectual property rights legally owned by Shanghai royal network or relevant partners are protected by law. Without the written permission of Shanghai royal network technology or relevant partners, users are not allowed to use or create relevant derivative works in any form.
Legal liability
1. If Shanghai royal network technology finds or receives a report or complaint from others about the user's violation of this agreement, Shanghai royal network technology has the right to review and delete the relevant contents, including but not limited to user information and chat records, at any time without notice, and impose a warning, account blocking, device blocking and function blocking on the account according to the seriousness of the case And inform the user of the result.
2. The user understands and agrees that Shanghai royal network technology has the right to punish those who violate the relevant laws and regulations or the provisions of this agreement in accordance with reasonable judgment, take appropriate legal actions against any user who violates the laws and regulations, keep relevant information in accordance with the laws and regulations, and report to the relevant departments. The user shall bear all legal responsibilities arising therefrom.
3. The user understands and agrees that in case of any claim, demand or loss claimed by any third party, including reasonable lawyer's fees, arising from the user's breach of this agreement, the user shall compensate Shanghai royal network technology and Cooperation Co., Ltd. and its affiliated companies and protect them from damages.
Force majeure and other exemptions
1、 Users understand and confirm that in the process of using this service, they may encounter risk factors such as force majeure, which may cause the interruption of this product and service. Force majeure refers to unforeseeable, insurmountable, unavoidable and objective events that have a significant impact on Party B or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics and storms, as well as social events such as war, turmoil, government behavior, etc. In case of the above situation, Shanghai royal network technology will try its best to cooperate with relevant units at the first time and repair them in time. However, Shanghai royal network technology and its cooperative units shall be exempted from liability within the scope permitted by law for the losses caused to users or third parties.
2、 Like most Internet services, this product and service are affected by, but not limited to, the differences of users' reasons, network service quality, social environment and other factors, and may be harassed by various security problems, such as other people's use of users' information, causing harassment in display life; Users now install other software or visit other websites containing "Trojan horse" and other viruses, which threaten the security of users' information and data, and then affect the normal use of this product and service, etc. Users should strengthen the awareness of information security and user data protection, and pay attention to strengthen password protection to avoid loss and harassment.
3、 The user understands and confirms that the product and service have the risk of service interruption or failure to meet the user's requirements caused by force majeure, computer virus or hacker attack, system instability, user's location, user shutdown and any other technology, Internet or communication line, resulting in any loss of the user or the third party, Shanghai royal network technology does not assume any responsibility.
4、 The user understands and confirms that in the process of using this product and service, there is any misleading, deceptive, threatening, defamatory, offensive or illegal information from any other person, or anonymous or fake information infringing the rights of others, as well as any loss of the user or the third party caused by the behavior accompanying such information, Shanghai royal network technology does not assume any responsibility.
5、 The user understands and confirms that Shanghai royal network technology needs to repair or maintain the "朗文家(Longman English Plus)" platform or related equipment regularly or irregularly. If the service is interrupted within a reasonable time due to such circumstances, Shanghai royal network technology shall not bear any responsibility for this, but Shanghai royal network technology shall notify in advance.
6、 According to laws and regulations, Shanghai royal network technology has the right to deal with illegal or breach of contract content as agreed in this agreement. This right does not constitute the obligation or commitment of Shanghai royal network technology. Shanghai royal network technology can not guarantee to discover illegal or breach of contract behavior in time or to deal with it accordingly.
7、 The user understands and confirms that Shanghai royal network technology shall not be liable for the quality defects of the following products or services provided by Shanghai royal network technology to the user and any losses caused by them:
     A、 Shanghai royal network technology provides free services to users;
     B、 Any product or service provided by Shanghai royal network technology to users.
8、 Under no circumstances shall Shanghai royal network technology be liable for any indirect, consequential, punitive, accidental, special or punitive damages, including the loss of profits suffered by users due to the use of "朗文家(Longman English Plus)" or the service (even if Shanghai royal network technology has been informed of the possibility of such losses). Although there may be contrary provisions in this agreement, Shanghai royal network technology shall be fully responsible for the user, no matter for any reason or in any way, it shall not exceed the fee (if any) paid by the user to Shanghai royal network technology for using the services provided by Shanghai royal network technology.
Change, interruption and termination of products and services
1. In view of the particularity of the network service, the user agrees that Shanghai royal network technology has the right to change, interrupt or terminate part or all of the service (including charging service) at any time. For the service changed, interrupted or terminated by Shanghai royal network technology, Shanghai royal network technology shall notify the user before the change, interruption or termination, and shall provide equivalent alternative service to the affected user; if the user is unwilling to accept the alternative service, if the user has recharged the virtual account of Shanghai royal network technology, Shanghai royal network technology shall According to the user's actual use of the service, after deducting the corresponding money, the remaining money will be returned to the user's virtual account.
2. In case of any of the following circumstances, Shanghai royal network technology has the right to change, interrupt or terminate the free or charged services provided to users without any liability to users or any third party:
     A. According to the law, the user should submit true information, but the personal data provided by the user is not true, or inconsistent with the information at the time of registration and fails to provide reasonable proof;
     B. The user violates the relevant laws and regulations or the agreement;
     C. In accordance with the provisions of the law or the requirements of the competent authorities;
     D. For safety reasons or other necessary circumstances.
Other considerations
1. Shanghai royal network technology solemnly reminds users to pay attention to the clauses in this agreement which exempt Shanghai royal network technology from its responsibilities and restrict users' rights. Please read them carefully and consider the risks independently. Minors should read this agreement accompanied by their legal guardian and use the service with the consent of their legal guardian.
2. The validity, interpretation and dispute settlement of this Agreement shall be governed by the laws of the people's Republic of China. In case of any dispute between the user and Shanghai royal network technology, it shall be settled through friendly negotiation. If the negotiation fails, the user agrees to submit the dispute to the people's court with jurisdiction in the place where Shanghai royal network technology is registered for settlement.
3. Any provision of this Agreement shall be invalid or unenforceable for any reason, and the remaining provisions shall remain valid and binding on both parties.
隱私政策發佈時間: 2021-11-1
隱私政策生效時間: 2021-11-1
隱私政策更新時間: 2022-4-24
提示條款:
    您的信任對我們非常重要,我們深知個人資訊對您的重要性,我們將按法律法規要求,採取相應安全保護措施,盡力保護您的個人資訊安全可控。鑒此,上海皇家網路科技有限公司(或以下簡稱“我們”)制定本《朗文家(Longman English Plus)隱私權政策》(下以下簡稱“本政策 /本隱私權政策”)並提醒您:
    “朗文家(Longman English Plus)”為上海皇家網路科技有限公司設計開發,並由上海皇家網路科技有限公司提供相應的服務。
    本政策適用於朗文家(Longman English Plus)產品或服務(以下簡稱“本服務”),本政策不適用於其他協力廠商向您提供的服務,朗文家(Longman English Plus)上的其他賣家依託平臺向您提供服務時,您向賣家提供的個人資訊不適用本政策。
    本政策與您使用我們的服務關係緊密,我們建議您仔細閱讀並理解本政策全部內容,做出您認為適當的選擇。我們努力用通俗易懂、簡明扼要的文字表達,並對本政策中與您的權益存在重大關係的條款,採用粗體字進行標注以提示您注意。
    為了遵守國家法律法規及監管規定,也為了向您提供服務及提升服務品質,我們需要收集、存儲、使用及對外提供您的資訊。您同意我們按照本政策約定處理您的資訊,以便您享受優質、便捷、個性化的服務,同時更好地保護您的帳戶安全。
一、我們如何收集和使用您的個人資訊
    個人資訊是指以電子或者其他方式記錄的能夠單獨或者與其他資訊結合識別特定自然人身份或者反映特定自然人活動情況的各種資訊。個人敏感資訊是指一旦洩露、非法提供或濫用可能危害人身和財產安全,極易導致個人名譽、身心健康受到損害或歧視性待遇的個人資訊。其中,字體加粗部分為涉及的個人敏感資訊。在使用本服務的過程中,我們會主動收集一些設備資訊,這些資訊包括:設備IMEI、設備型號、作業系統版本、設備UA、設備連接資訊(IP位址、運營商、設備時間)。
    請您注意,單獨的設備資訊、流覽器類型或僅搜索關鍵字資訊無法識別您的身份,不屬於您的個人資訊,我們有權以任何的目的對其進行使用;只有當您的設備資訊、流覽器類型或搜索關鍵字資訊與您的其他資訊相互結合使用並可以識別您的身份時,在結合使用期間,我們會將您的設備資訊、流覽器類型或搜索關鍵字資訊作為您的個人資訊,按照本隱私政策對其進行處理與保護。
    我們僅會出於以下目的,收集和使用您的個人資訊,並且僅限於為您提供“朗文家(Longman English Plus)”以及其中搭載的相關產品及服務的目的使用您的個人資訊:
1. 用戶註冊:使用者在註冊帳號是時,需要填寫手機號進行註冊,手機號作為用戶帳號的唯一識別ID(每個手機號僅能註冊一個朗文家(Longman English Plus)帳號),在用戶允許的條件下發送驗證碼短信資訊。
2. 帳戶註銷:如果您決定停止使用朗文家(Longman English Plus),則您可以對您的帳戶進行註銷,帳戶註銷可以在“朗文家(Longman English Plus)-我-設置-永久刪除帳號進行註銷。您註銷帳號後,我們會立即將該帳號刪除,已註銷後此帳號內的資料無法恢復,包括但不限於帳戶內的數位化書本資源等;帳號資訊內容也將全部清除,包括但不限於該子帳號發佈的學習記錄、購買記錄等。註銷操作不能撤銷,且註銷後無法恢復,請您務必謹慎申請。
3. 個性資料:用戶您在使用的過程中,為便於我們向您提供服務,您需要填寫並提交一些個人資料,這些資訊包括:用戶昵稱、頭像、性別。如您已經提交個人資料,您可以在App-我-點擊個人頭像-進行修改照片。
4. 個性化推薦:當前朗文家(Longman English Plus)支援上新書本的推薦和基於用戶做定向推薦。
5. 交付產品或服務功能:使用者在朗文家(Longman English Plus)購買需要的產品,您需要提供姓名、通信地址、聯繫方式,如果您拒絕提供這些資訊,我們將無法向為您郵件寄您購買的實體書。你可前往個人中心:我-我的收貨位址 ,進行修改或刪除以上資訊。
6. 客服與售後:用戶在聯繫客服時,我們可能會保存您的聊天記錄或留下您的聯繫方式,以便在回訪時幫助您解決問題,我們的客服會使用您的帳號資訊與您核驗身份。
7. 具體特定功能 使用者在使用本服務中的特定功能時,需要特定許可權才能正常使用,除法律規定情形外,在獲取這些許可權時,我們都將事先詢問徵求您的同意。這些許可權申請包括朗文家(Longman English Plus)及集成的協力廠商SDK:
a. 在您首次打開朗文家(Longman English Plus)時,我們將在您授權後讀取您的設備資訊,用以保障朗文家(Longman English Plus)App應用服務的正常使用,更準確定位和解決在使用過程中遇到的問題、改進及優化朗文家(Longman English Plus)App的服務體驗及保障您的帳戶安全。如您拒絕授權該許可權,可能會危害您的帳戶安全,包括(帳號資料,支付、服務推送,帳戶權益的唯一性),具體可參考本政策第二大項。
b. 在您首次使用朗文家(Longman English Plus)、下載點讀課本、緩存視頻到本地、語音測評、保存圖片時,我們將申請您的存儲許可權,以用於保存圖片、點讀課本、音訊錄音,完成練習等檔日誌資訊到手機。
c. 在您掃碼解鎖書本或進行英語視頻配音時,我們將申請獲取您的攝像頭/相冊許可權,如果您拒絕授授權該許可權,您將無法通過相機或相冊使用相關的解鎖,配音等功能。
d. 在您首次使用語音評測、繪本配音,視頻配音,卡拉OK等功能時,我們將申請獲取您的錄音/麥克風許可權,如果您拒絕授權該許可權,您將無法正常使用這些功能。
e. 在您使用朗文家(Longman English Plus)時,會收到APP的個性化推送,如果您不想接收此類推送,可通過【我】-【右上角齒輪按鈕】-【個性化廣告】進行關閉。
f. 在您使用朗文家(Longman English Plus)的邀請好友功能時,我們將申請獲取粘貼板資訊,以用於用戶來源分析和應用內的活動推廣,如果您拒絕授權改許可權,您將無法正常使用這部分功能。
二、我們如何共用、轉讓、公開披露您的個人資訊
    (一)委託處理(如有)
    委託進行推廣的合作夥伴。有時我們會代表其他企業向使用我們產品與/或服務的使用者群提供促銷推廣的服務。我們可能會使用您的個人資訊以及您的非個人資訊集合形成的間接使用者畫像與委託我們進行推廣的合作夥伴(“委託方”)共用,但我們僅會向這些委託方提供推廣的覆蓋面和有效性的資訊,而不會提供您的個人身份資訊,或者我們將這些資訊進行匯總,以便它不會識別您個人。包括我們可以告知該委託方有多少人看了他們的推廣資訊或在看到這些資訊後購買了委託方的商品,或者向他們提供不能識別個人身份的統計資訊,説明他們瞭解其受眾或顧客。對我們委託處理個人資訊的公司、組織和個人,我們會與其簽署嚴格的保密協定,要求他們按照我們的要求、本隱私政策以及其他任何相關的保密和安全措施來處理個人資訊。
    (二)共用
    我們會嚴格遵守法律法規及與用戶的約定,除非獲得您的明確同意,我們不會與本公司以外的任何公司、組織或個人分享您的個人資訊,但經過處理無法識別特定個人且不能復原的除外。目前,我們在以下情形中,向您徵求您對共用個人資訊的授權同意,如您需要撤回授權,你可以到手機系統設置中關閉對應授權(不同手機系統可能略有差異):
1. 朗文家(Longman English Plus)App集成了深圳市和訊華穀資訊技術有限公司的極光推送SDK,用於App內的消息推送。極光推送SDK獲取Phone State許可權,收集您的;設備資訊,用於識別唯一使用者,保證消息推送的精准送達;網路資訊與位置資訊,優化SDK與伺服器的網路連接要求,保證推送服務的穩定性和連續性,實現區域推送的功能。App功能事件相關資訊,獲取您設備已安裝App資訊,保證應用內相關服務功能正常使用。具體詳見《極光隱私政策
2. 朗文家(Longman English Plus)App集成了深圳市騰訊電腦系統有限公司的BuglySDK,BuglySDK獲取Phone_State許可權,用於收集您的Crash資訊及執行緒堆疊、ROM/RAM/SD容量、網路狀態、App資訊、包名、設備資訊,SIM序號,Android_ ID ,設備IMEI,會收集IMSI,方便朗文家(Longman English Plus)更好的地定位和解決崩潰或ANR問題以及精准推送相關資訊,具體詳見《騰訊Bugly使用者協定》。
3. 朗文家(Longman English Plus)App集成了深圳市騰訊電腦系統有限公司的騰訊流覽服務SDK,用於App內視頻的播放。騰訊流覽服務SDK獲取Phone State許可權,收集您的設備資訊,存儲許可權,用於保證視頻的正常播放,以及相關服務的準確性,有效性,具體詳見《騰訊流覽服務SDK隱私保護申明》。
4. 朗文家(Longman English Plus)App集成了深圳市騰訊電腦系統有限公司微信開放平臺SDK,微信開發平臺SDK獲取Phone_State許可權,收集您的設備標識資訊IMEI,會獲取IMSI,可能獲取您的Mac位址,用於支持微信授權微信登錄、將您感興趣的內容分享至微信好友或微信朋友圈、微信支付,如果禁用手機狀態許可權,則會對您的帳戶微信支付安全造成影響,具體詳見《微信開放平臺開發者服務協定》、《騰訊服務協定》。
5. 朗文家(Longman English Plus)App集成了騰訊雲的智聆口語評測SDK,智聆口語評測SDK為朗文家(Longman English Plus)提供語音評測功能,應用於朗文家(Longman English Plus)的口語評測、繪本配音功能,智聆口語評測SDK獲取Phone_State許可權,收集您的設備標識資訊IMEI、可能會獲取IMSI,獲取您的存儲卡讀寫許可權、錄音許可權,如果禁止該許可權,朗文家(Longman English Plus)內的評測功能將不能正常使用,詳見《騰訊雲隱私保護申明》。
6. 朗文家(Longman English Plus)App集成了支付寶(中國)網路技術有限公司的支付寶SDK,支付寶SDK獲取Phone_ State許可權,收集您的設備標識資訊IMEI、可能會獲取IMSI(如禁止可能對您的帳戶支付寶支付安全造成影響)、網絡狀態(用於優化您的支付網路環境)、讀取寫入外部儲存(用於處理和緩存您的支付訂單及支付狀態),具體請見《 支付寶隱私權政策》。
7. 朗文家(Longman English Plus)App集成了聯款通有限公司AsiaPaySDK,AsiaPaySDK獲取Phone_State許可權,收集您的設備標識資訊IMEI、可能會獲取定位(如禁止可能會對您的帳戶支付安全造成影響),IMSI(如禁止可能對您的帳戶支付安全造成影響)、網路狀態(用於優化您的支付網路環境)、讀取寫入外部儲存(用於處理和緩存您的支付訂單及支付狀態),具體請見 《AsiaPay隱私政策》。
8. 朗文家(Longman English Plus)App集成了深圳樂播科技有限公司的樂播投屏SDK,樂播投屏SDK獲取Phone State許可權,收集您的設備標識資訊IMEI,可能會獲取軟體資訊,IP位址,用於投屏功能正常連接使用。具體請見《樂播投屏隱私政策
9. 朗文家(Longman English Plus)App集成了電信終端產業協會(移動安全聯盟)的oaidSDK,用於統計APP各頁面流覽量,根據統計結果對APP進行優化配置。OaidSDK獲取Phone State許可權,收集您的設備標識資訊,網路狀態,具體詳見《權利申明
    (三)轉讓
    我們不會將您的個人資訊轉讓給任何公司、組織和個人,但以下情況除外:
1. 事先獲得您明確的同意或授權;
2. 根據適用的法律法規、法律程式的要求、強制性的行政或司法要求所必須的情況進行提供;
3. 符合與您簽署的相關協定(包括線上簽署的電子協定以及相應的平臺規則)或其他的法律檔約定所提供;
4. 在涉及合併、收購、資產轉讓或類似的交易時,如涉及到個人資訊轉讓,我們會要求新的持有您個人資訊的公司、組織繼續受本隱私政策的約束,否則,我們將要求該公司、組織重新向您徵求授權同意。
    (四)公開披露
    我們僅會在以下情況下,且採取符合業界標準的安全防護措施的前提下,才會公開披露您的個人資訊:
1. 根據您的需求,在您明確同意的披露方式下披露您所指定的個人資訊;
2. 根據法律、法規的要求、強制性的行政執法或司法要求所必須提供您個人資訊的情況下,我們可能會依據所要求的個人資訊類型和披露方式公開披露您的個人資訊。在符合法律法規的前提下,當我們收到上述披露資訊的請求時,我們會要求必須出具與之相應的法律檔,如傳票或調查函。我們堅信,對於要求我們提供的資訊,應該在法律允許的範圍內盡可能保持透明。我們對所有的請求都進行了慎重的審查,以確保其具備合法依據,且僅限於執法部門因特定調查目的且有合法權利獲取的資料。在法律法規許可的前提下,我們披露的檔均在加密金鑰的保護之下。
三、我們如何保護您的個人資訊
1. 我們非常重視您的個人資訊安全。我們成立了專門的安全團隊,努力採取各種合理的物理、電子和管理方面等一切合理可行的安全措施來保護您的個人資訊,並盡最大合理努力使您的個人資訊不會被洩漏、毀損或者丟失,包括但不限於SSL、資訊加密存儲、資料中心的存取控制。 我們以最小授權為原則,僅允許有必要知曉您的資訊的員工或外包人員訪問您的個人資訊, 我們對可能接觸到您個人資訊的員工或外包人員也採取了嚴格管理,包括但不限於採取資訊存取權限控制、與接觸個人資訊的人員簽署保密協定、監控該等人員的操作情況等措施。
2. 朗文家(Longman English Plus)App已通過資訊系統安全等級保護2級備案
3. 儘管有上述第1款的約定,但是請您理解並明白,由於存在各種各樣無法預知或現有技術無法防禦的惡意手段,即便我們已經盡力採取必要的保護措施,您的資訊仍有可能被洩露、毀損或滅失。如您發現您的帳號、密碼因任何原因已經或者將要洩露時,您應當立即跟與我們聯繫,以便我們可以及時採取應對措施防止或減少您的相關損失。
4. 如果我們發生企業合併、分立等情形的,則您的資訊將由屆時存續的企業主體繼續履行保護義務,並由我們以公告、短信或其他書面方式通知您;如果我們的產品、服務停止運營的,則我們將及時停止繼續收集您的資訊,並以公告、短信等方式通知您,屆時我們將對您的資訊進行及時刪除處理。
5. 若不幸發生個人資訊安全事件,我們會啟動應急預案,阻止安全事件擴大,並及時告知用戶或監護人。安全事件的基本情況和可能的影響、我們已採取或將要採取的處置措施、用戶可自主防範或降低風險的建議、對用戶或監護人的補救措施等。事件相關情況我們將以郵件、信函、電話、推送通知等方式告知使用者或監護人,難以逐一告知使用者個人資訊主體時,我們會採取合理、有效的方式發佈公告。同時,我們還將按照監管部門要求,上報個人資訊安全事件的處置情況。
四、您個人資訊的保存
1. 您的個人資訊資料將存儲在中華人民共和國境內,不存在出境行為。
2. 在您使用我們的產品與/或服務期間,您的個人資訊將在為了實現本政策所述目的之期限內保存,同時將結合法律有強制的留存要求期限的規定確定,如《中華人民共和國電子商務法》要求商品和服務資訊、交易資訊保存時間自交易完成之日起不少於三年。在超出保存期間後,我們會根據適用法律的要求刪除您的個人資訊,或進行匿名化處理。
3. 如果我們終止服務或運營,我們會至少提前三十日向您通知,並在終止服務或運營後對您的個人資訊進行刪除或匿名化處理。
五、未成年人的個人資訊保護
    我們的產品、網站和服務主要面向未成人。但如果沒有父母或監護人的同意,兒童不應創建自己的用戶帳戶。
    對於經父母同意而收集兒童個人資訊的情況,我們只會在受到法律允許、父母或監護人明確同意或者保護兒童所必要的情況下使用或公開披露此資訊。
    儘管當地法律和習俗對兒童的定義不同,但我們將不滿 14周歲的任何人均視為兒童。
    如果我們發現自己在未事先獲得可證實的父母同意的情況下收集了兒童的個人資訊,則會設法儘快刪除相關資料。
    對於可能涉及的不滿14周歲的兒童個人資訊,我們進一步採取以下措施予以保障:
1. 對於收集到的兒童的個人資訊,我們除遵守本隱私政策關於使用者個人資訊保護的約定外,還會切實按照《兒童個人資訊網路保護規定》的要求,遵循正當必要、知情同意、目的明確、安全保障、依法利用的原則。
2. 我們嚴格遵循《網路安全法》、《中華人民共和國未成年人保護法》、《兒童個人資訊網路保護規定》等法律法規的要求進行存儲、使用、披露收集到的兒童個人資訊,且不會超過實現收集、使用目的所必須的期限,到期後我們會對兒童個人資訊進行刪除或匿名化處理。
3. 當您作為監護人為被監護的兒童選擇我們的相關服務時,我們可能需要向您收集被監護兒童的個人資訊,用於向您履行相關服務之必要。在具體的服務中需要向您收集兒童個人資訊的,我們會事先取得您的授權同意,並告知您收集的目的和用途。如果您不提供前述資訊,您將無法享受我們提供的相關服務。此外,您在選擇還是年級、學校等功能時,可能會主動向我們提供兒童的個人資訊,請您明確知悉並謹慎選擇。您作為監護人應當正確履行監護職責,保護兒童個人資訊安全。若兒童本人需要註冊或使用我們的產品或服務,您應當正確引導並予以監護。
4. 兒童或者監護人有權訪問、更正、刪除兒童個人資訊。如您對兒童個人資訊相關事宜有任何意見、建議和訴求,請聯繫我們。我們會隨時為您提供服務。
六、您的個人資訊權利
當您使用朗文家(Longman English Plus) App時,您可以通過本隱私政策中的“聯繫我們”所載的方式來行使您的如下個人資訊權利:
1. 查詢和複製權。您有權查詢您在使用App過程中我們收集和產生的個人資訊以及中國法律要求我們提供的資訊,並有權複製您的個人資訊。
2. 更正和補充權。如您發現您提供的資訊不準確或不全面,您可以隨時選擇更正或補充您的個人資訊。
3. 刪除權。當您選擇不再使用我們的產品和服務時,您可以選擇刪除您的個人資訊,但您應理解刪除資訊後,您可能會無法使用我們特定的產品或服務。
4. 註銷權。帳戶註銷可以在“朗文家(Longman English Plus)-我-設置-永久刪除帳號”進行註銷。您註銷帳號後,我們會立即將該帳號刪除,已註銷後此帳號內的資料無法恢復,包括但不限於帳戶內的數位化書本資源等;帳號資訊內容也將全部清除,包括但不限於該子帳號發佈的學習記錄、購買記錄等。
5. 限制處理或拒絕處理。您可以要求我們停止處理您的個人資訊,或限制我們在特定情形下處理您的個人資訊,但是您應理解,在您行使此權利時,我們可能無法為您提供特定的產品或服務。
6. 解釋說明權。如您對本隱私政策內的內容無法理解,您有權要求我們對如何處理您的個人資訊進行解釋說明。
7. 撤回同意權。如您點擊同意我們收集您的資訊時,您可以隨時撤回您的同意,但撤回同意可能會導致您的特定產品或服務受到影響無法使用,同時撤回同意可能會導致您的特定資訊被刪除。
8. 退訂行銷。您有權隨時通過郵件內的取消訂閱,或聯繫我們,來退訂我們發送給您的行銷推廣材料。
七、修訂和更新
1. 為給您提供更好的服務以及隨著朗文家(Longman English Plus)業務的發展,本隱私政策也會隨之更新。但未經您明確同意,我們不會削減您依據本隱私政策所應享有的權利。我們會通過在朗文家(Longman English Plus)網站、朗文家(Longman English Plus)移動端上發出更新版本並在生效前通過網站公告或以其他適當方式提醒您相關內容的更新,也請您訪問朗文家(Longman English Plus)以便及時瞭解最新的隱私政策。
2. 對於重大變更,我們還會提供更為顯著的通知(我們會通過包括但不限於郵件、短信或在流覽頁面做特別提示等方式,說明隱私政策的具體變更內容)。 本隱私政策所指的重大變更包括但不限於:
1. 我們的服務模式發生重大變化。如處理個人資訊的目的、處理的個人資訊類型、個人資訊的使用方式等;
2. 我們在所有權結構、組織架構等方面發生重大變化。如業務調整、破產並購等引起的所有者變更等;
3. 個人資訊共用、轉讓或公開披露的主要對象發生變化;
4. 您參與個人資訊處理方面的權利及其行使方式發生重大變化;
5. 我們負責處理個人資訊安全的責任部門、聯絡方式及投訴管道發生變化時;
6. 個人資訊安全影響評估報告表明存在高風險時。
八、聯繫我們
1. 如您在使用過程中有任何疑問,可通過朗文家(Longman English Plus)App內個人中心:我-我要回饋中的進行意見回饋,我們會在收到留言後主動幫助您解決問題。您也可以諮詢客服通過電話諮詢或微信客服進行諮詢。
2. 如您對本協議有任何的疑問、建議或投訴,也通過以下方式聯繫我們
地址:上海市浦東新區金高路2216弄35號1幢515-517室
聯繫電話:400-108-5883
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